Terms of purchase

How to make order?

To make the command you just need to follow the instructions on our website. Select the articles you want and the method of payment and your order will be done in a few minutes.

Conditions of purchase

a) the making of an order to rellotgeriaroberts.com implies acceptance by the customer of all these legal terms and conditions explicit in the legal notice of this website.

b) Methods of payment:

- Bank transfer

- Pickup in store

- Payment card

c) Shipping: shipping will be via Spanish Post Office (Correos). Once confirmed the sending of the order on the part of rellotgeriaroberts.com, the client will receive the package in the specified period depending on the type of shipping  chosen. The shipment of the package will be carried out at the time that the carrier has delivered the product to the customer. The customer should check the product once delivered and report any damage in transport within a period of less than 24 hours at reception.

d) Returns: rellotgeriaroberts.com will not accept returns of 15 calendar days from the date of purchase. The customer will have to pay the shipping costs of the return. rellotgeriaroberts.com will not accept refunds if the product is not in perfect condition.

Warranty

The warranty period of our products is indicated in the law of guarantees in the sale of consumer goods. The warranty does not cover: defects caused by wear and tear, defects caused by improper use or  for the aging or climatological factors. In case of doubt, please call us at +34972817570 or write us an email to info@rellotgeriaroberts.com